Precision Dance Pads are shipped UPS Ground. Domestic shipping is free to the lower 48 states all other destinations may have an added fee. If you would like to know how much shipping is outside of the lower 48 states please contact us and provide your address (Country, State, City, Zip etc.) so we can determine how much the additional shipping fees will be.
We do not offer cash refunds or accept returns.
For a period of six months after the shipping date we will replace or repair your dance pad or control box free of charge, provided that there is no damage beyond general wear and you pay shipping expenses one way. We will pay up to $25.00 of the shipping charges necessary to return the fixed dance pad to you. If shipping costs needed to return your dance pad exceeds $25.00 you must pay the difference.